GeneralWhat are Ballpark Founders seats?
For information about Cardinals Founders seats, see the Ballpark Founders Seats Info page in the Marketplace:
What can I buy or sell on the Ballpark Founders Marketplace?
You can buy and sell St. Louis Cardinals Ballpark Founders seats on the Ballpark Founders Marketplace. Any sale of tickets (and parking passes, if applicable) that are associated with the Founders seats will be agreed-upon between the buyer and seller after an offer is accepted and before the transaction moves forward.
How long does it normally take to complete a transaction?
It normally takes about 2 weeks to complete a transaction. This time may vary depending on various factors, including how quickly we receive payment and how quickly you send the transfer paperwork to the ticket office.
Why does each offer expire after 48 hours?
The seller has 48 hours to respond to each offer before it expires. This gets buyers a quick response to their offer and it helps us ensure all listings are active attempts to sell. If a seller allows multiple offers to expire, the listing is removed.
What time zone is used to determine the expiration time for an offer?
Central Time Zone.
For SellersWhat if I want to split up my Cardinals Ballpark Founders seats for sale?
If you wish to split up your Ballpark Founders seats for sale, you should create separate listings and make a note within each listing that the adjacent seats are available in Listing #XXXX.
How can I contact a buyer?
All negotiations are private and anonymous. You will not received the buyer's contact information until the buyer has submitted payment. To send a message to a buyer, please send us an email and we will forward it to the buyer on your behalf.
For BuyersWhat happens if the seat transfer is not completed?
Our BuyerSecure Guarantee states that once we confirm your transaction will not be completed, we will send you a full refund, including the Marketplace Transaction Fee:
BuyerSecure Guarantee Can I submit an offer on only part of a listing?
If you would like a seller to split up their listing, please send us an email and we will forwrad it to the seller on your behalf.
How can I contact a seller?
All negotiations are private and anonymous. You will not receive the seller's contact information until you have submitted payment. To send a message to a seller, please send us an email and we will forward it to the seller on your behalf.